![]() ![]() ![]() It's recommended that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach 0 (zero). To avoid having to manually replenish your Communications Credits balance each time your balance reaches 0 (zero), we recommend you enable the auto-recharge feature.Īuto-recharge Enabling auto-recharge will automatically refill your account when the balance falls below the threshold that you set. If you don't enable auto-recharge, once these funds are depleted, calling capabilities that are enabled using Communications Credits will be disrupted (such as inbound toll-free service). On the Communications Credits subscription page, fill in your information, and then click Next:Īdd funds Enter the amount that you want to add to your account. You can get more information, including recommended funding amounts, by reading What are Communications Credits? If you don't set up Communications Credits billing and assign a Communications Credits license to your users and you run out minutes for your organization (depending on your Calling Plan or Audio Conferencing plan in your country/region), those users won't be able to make calls or dial out from Audio Conferencing meetings. Many countries/regions are included, but some destinations may not be included in your Calling Plan or Audio Conferencing subscriptions. Also, we recommend that you set up Communications Credits for your Calling Plans (Domestic or International) and Audio Conferencing users who need the ability to dial out to any destination. You will need to set up Communications Credits if you would like to use toll-free numbers with Skype for Business and Microsoft Teams. Communication credits can only be purchased web-direct (on ), but here is the trick if you are a CSP customer.Īpplies to:Skype for Business, Microsoft Teams ![]()
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